Republic Services

Company Info

Location: Phoenix, AZ

Company: Republic Services

Industry: Transportation/Waste Management

Size:  349 collection operations, 207 transfer stations, 190 active landfills, 91 recycling centers, 7 treatment, recovery and disposal facilities, 11 saltwater disposal wells, and 75 landfill gas and renewable energy projects across 41 states and Puerto Rico.

Data Problems: Lack of a Data strategy

Data Solutions:  Conducted a Strategic Data Assessment

Business Background

  • Multi-state, leading provider of waste and environmental services with 400 hauling companies in 40 states and Puerto Rico, operates 242 transfer stations, 213 solid waste landfills and 78 recycling facilities
  • Expanding current ERP system and reporting to embrace Business Intelligence capabilities

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Challenges

  • Business Intelligence was not part of culture
  • Change management and cross-functional teams needed at every level to instill performance management criteria into all operational processes.
  • Need to improve reliance on technology for competitive advantage.
  • Lacking ability to manage costs and manage operations due to inaccurate/unavailable access to enterprise data.

Results

  • Delivered BI Roadmap and initiated culture change as part of change management objectives
  • Reports delivered quickly with never before available information for faster more accurate decision capability
  • Divisions quickly embracing BI as key to driving excellence