Case Studies


Business Background ‰

  • A recently enacted legislation prohibited Credit Unions from sharing sensitive membership data with 3rd parties
  • SerTech clients depended on this seamless transfer of data for generating millions of dollars of revenue
  • Not having application development expertise, SerTech requested support from Teknion to architect a solution and prepare a response

Challenges ‰

  • Legislative changes required Credit Unions to modify their process for receiving membership data from Credit Unions and approaching deadlines demanded urgent attention
  • Satisfy the regulator’s requirements without creating additional burdens for over 2000 Credit Unions
  • Aggressive development schedule due to regulatory deadline
  • Receive and track membership files from Credit Unions through the U.S.
  • Provide near real‐time decryption services


  • Developed a platform and operating system independent solution to be deployed at thousands of Credit Unions with little or no IT support
  • Teknion designed and developed the required system using a backend SQL database that receives, encrypts and forwards membership data to Credit Unions
  • System is able to process data in any layout and receives on virtually any media
  • Unattended processes minimize labor intensity
  • A web interface provides reporting and status information
  • SerTech continues to encrypt and forward membership files through their database with virtually no external system maintenance

Services Provided: SQL Database | Web Interface